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Software
Sales
We specialize in Customer Relationship Management
(CRM) and Sales Force Automation (SFA) tools.
We offer a wide range of additional software tools
that can extend the functionality of any of these
products.
Consulting, Implementation & Training
Our Consulting services begin with a detailed
assessment of what your business is about. We
will learn about the processes in your organization
and make a recommendation on which product suits
your needs. We will then take this assessment
and develop a custom design, install, and train
all users. As with all software products, the
success of your solutions is greatly enhance with
training. And being ACT! Certified Consultants
(ACC) means that we have completed a rigorous
training program from the creators of ACT! - which
assures you the highest quality of service.
Help Desk, Database Repair
& Updates
We can provide you with remote database administration
services, end user support, new act user additions,
and general database repair and software updates.
( see our support services section)
Marketing Services-Strategy
We can help you devise an appropriate strategy
for your specific marketing needs. We identify
your market segments, identify your target markets/customers
and assess your competitive position. And we implement
a step-by-step marketing plan to deliver your
new strategy.
Marketing Services-Marketing
Campaigns
We handle your entire marketing campaign. We develop
the creative platform to carry your strategy -
including creating the marketing strategy, creative
design, plan implementation and follow up on the
results. We ensure all of your marketing efforts
Marketing Services-Database Marketing
We can transform your customer data into useful
information (your customer database) -- and we
will show you ways to utilize this tool to identify
your customers and prospects. We have experience
in creating, maintaining and utilizing customer
lists and databases for marketing campaigns with
various software products including ACT!2000,
Goldmine, Maximizer, Microsoft Access, Microsoft
Word, Microsoft Excel and Lotus Notes.
Direct Mail
We are a full service direct marketing firm able
to handle all the aspects of your direct mail
campaign. We can create the marketing piece (including
all the pictures and words) and we work with the
printers to turn your ideas into reality. We compile
your mailing lists, print them, and we even stuff
the envelopes, attach the postage and mail your
finished product. Additionally, we can also track
the effectiveness of your mailing.
Product Development/Management
We can handle introduction of new products and
services or re-introduction into your target customer
set. We'll handle everything including idea screening;
concept development and testing; strategy development
and positioning; and market testing. We can handle
all aspects of product management. From all the
traditional functions including "productizing"
your current product or service offerings, performing
competitive pricing assessments, defining and
identifying appropriate sales channels and designing
eye-catching promotional offers.